Return / Refund or Exchange Policy

Return & Refund or Excahnge Policy of GlamZone

If you are not happy with your purchase, we will accept a return of a unused product within 07 days. Once we receive the returned item GlamZone will then give a full refund or exchange of that item (excluding shipping as we are unable to refund the initial shipping cost of your order).

Please allow 1-2 weeks for your return to be processed.

Discounted and on Sale items are not eligible for a return.

GlamZone will not issue refunds for products purchased through other entities, such as distributors or retail partners.

Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.

We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.

We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.

If you have any questions regarding the refunds or exchange policy, email us at [email protected]