FREQUENTLY ASKED QUESTIONS

Do you Sell Original Products?

Yes we are authorized distributor for Astra make-Up products in Pakistan. Also all other products which we carry are 100% original as we get them from authorized distributors.

How do I check the shipping status of my order?

We use TCS as our delivery partner, you can always track your order by clicking the below link and paste your consignment/tracking number.

TCS Express Tracking

What are your delivery charges?

PKR 250 delivery charges all across Pakistan.

What is your delivery time?

We are trying our best to dispatch the products as soon as possible but average transit days are 2-4 days.

What types of payments are accepted?

We accept 2 payment options:

1-Cash on Delivery (COD)
2-Bank Transfers (Advance Payment)

How reliable is your delivery service method?

We deliver through TCS courier company to ship all orders safely at your doorstep.

How can I cancel my order?

Call customer service immediately at +92 314 9070010. Please note we ship orders same day or as quickly as possible and cannot guarantee cancellation if order is already shipped.

Do You Ship Internationally?

No, currently we are shipping in Pakistan only.

Who handles the shipping & freight?

GlamZone.pk in not a shipping company so we doesn’t provide any delivery services directly; we have hired TCS, one the best courier companies of Pakistan for delivering all your orders at your door step.

How can I place an order?

We only accept orders coming from our website GamZone.pk